Shopping Options
Shopping by mail
The mail-order rule
- Companies are required to ship orders within a set period of
time.
- If an order is not shipped within set time period, company must
send you a notice of options.
- Rule does not apply to telephone orders, unless order is paid
for by mail
The fair credit billing act
- Sets up a procedure for the quick correction of mistakes that
appear on consumer credit accounts
- Applies to any item bought and paid for with a credit card (including
items bought by phone or by mail)
Precautions
- Investigate the reputation of the company.
- Ask about the company's refund and return policy.
- Ask about the availability of the product.
- Know the total cost of your order.
- When ordering by phone, send the payment by mail (your purchase
will then be covered by the mail-order rule).
- When shopping online, use a secure browser, shop with companies
that you know, keep your password private, pay by credit card,
and keep a record of your transactions.
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