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Smart cybershoppers will continue to take sensible precautions, just as they have always done when making purchases over the telephone and even at shops around their hometowns. To minimize any risk associated with using credit cards, here are some "common sense" practices to keep in mind:

Use a secure browser to navigate the World Wide Web
With browsers, such as Netscape Navigator (version 2.0 or higher), Microsoft Explorer, and America On-Line, you can be sure the information you send over the Internet cannot be intercepted by a third party when shopping at a secured site.

Make certain that the on line merchants use industry security standards
That "lock and key" mark, for example, indicates that a merchant uses SSL (Security Socket Layer), which ensures that your communication is secured.

Be familiar with the online company
The more you know about a particular merchant, the more confident you will feel when shopping from the merchant's Web site. This is no different than how one assesses companies with physical storefronts and catalogs.

Be sure to get all the information about the company's return and refund policies before placing an order
These policies usually can be found on the merchant's Web page. If a merchant doesn't post such information, it may be a good idea to shop elsewhere.

Look for privacy statements
Be sure to understand a merchant's privacy policies.

Keep your passwords private
Some merchants ask you to create personal accounts with them, and keeping private passwords is essential. Never share passwords with anyone and avoid using easy-to-guess passwords, such as your telephone number or your birth date. Use combinations of numbers and letters of at least six characters and change them periodically.

Maintain a hardcopy record of all your on-line purchases
Back up your transactions by printing your confirmation order screen or e-mail document.

By following these few basic guidelines, shopping in the virtual world can be easy, safe and fun.

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