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Practical Money Matters Radio Series

February 10, 2014
Protect Yourself Against Rogue Callers


Learn how to identify a rogue caller and what you shouldn't do if you've been a victim.

Transcript

If you've ever received a call from a bank or government agency that didn't sound quite right, you're not alone. You could be a victim of Caller ID spoofing.

That's where businesses and individuals alter the caller ID information to appear like a bank, credit card issuer or other organization.

The spoofer will warn you about an urgent situation and try to coax you into revealing personal or account information, supposedly to verify their records. Some may even hack into your voicemail account.

Never reveal your Social Security number, mother's maiden name, credit card number, passwords or other private information over the phone unless you initiated the call.

Bottom line: You wouldn't give personal information to a stranger on the street. Don't do it on the phone.


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